Category: Blogs

19 Mar 2018

How to Grow Your Miami Business Quickly with Managed IT Services in Miami

A great thing about running a business in a huge global city like Miami is that you have the ability to scale your business extremely quickly.

It’s not like small towns, where the limited amount of people is likely to put a cap on sales. The limited amount of commercial property is likely put the brakes on any dreams of lightning-fast expansion. That’s provided that it makes business sense to open two locations in a tiny town (often it doesn’t). In this case, you’d need to expand outside of the small town, which could present logistical problems.

On the other hand in a populous area like Miami, it usually makes perfect sense to open multiple locations in the same city. What’s more, it much easier to do this very quickly.

The one major hurdle preventing you from scaling at speed might be the amount of capital, time, and effort you need to put into recruiting new staff. However, there are way around that too.


There are loads of benefits to outsourcing, not least it provides you the opportunity to scale your business very quickly.

With outsourcing, you don’t need to place job ads, interview candidates, train the successful employee or deal with any of their HR issues like sick pay or annual leave. Instead, you just choose the best company for the job, sign the contract, sit back, and relax. In fact, there are many agencies with expertise in certain types of role. These will probably be able to perform the non-crucial tasks in your company much better than the average recruit. A strong brief of your expectations and regular communication with your client will help to ensure that this remains the case.

In a big city like Miami, it’s likely there will be loads of decent options right on your doorstep too. If you’re looking for a company to provide a top-notch managed IT service, Miami has plenty. You want someone to look after your offices, there’s tons of highly-rated facilities management agencies in the city. The list goes on…

Another benefit is that you can typically rid yourself of their services far easier than you can do with permanent employees. If you’ve decided you don’t want the best managed IT services Miami has to offer anymore? Simply cancel the contract. There are less employment laws preventing you from doing that without any headaches. Ideal for a small business that doesn’t have the capital to weather rough storms.

There are definite long-term advantages to hiring new employees. These are easier to man-manage and monitor. You can give them a stronger idea of your company culture and up-skill them so they can eventually take on a more important role. In the positions that are absolutely to the success of your business, it’s advisable to do this.

However, in areas where you need new faces in a hurry, there’s arguably no better business strategy than outsourcing.

12 Mar 2018

The Brain and Stereotyping – Managed IT Services in Miami

It’s completely natural for our brains to create stereotypes. Our brains are programmed to make instant decisions and this proves to be helpful in many cases. Stereotypes are essentially shortcuts that our brains make – and there is nothing wrong with this. In fact, we hold onto most stereotypes unconsciously.

It’s when we hold onto these stereotypes for longer than we need to and they become biases that they could form a problem.

Professional stereotypes and discrimination

We place many laws on employers to prevent them from discriminating against people during the recruitment process.

For example, in most developed companies it is illegal to discriminate against a candidate because of their gender or their race. But is it really possible to prevent ourselves from unconsciously doing this once we’re aware of these stereotypes.

Let’s take an example of a recruiter hiring for a job in Managed IT Services in Miami. The male recruiter is well aware that of the stereotype that women aren’t as capable in STEM (Science, Technology, Engineering, Mathematics) positions. Once that is embedded inside him, can he really treat the candidate truly equally? That’s not to say that he’ll discriminate negatively against the candidate. Perhaps in an effort to disprove his prejudice, he gives the female candidate an easier ride. It could be argued that, whatever way he goes, there’s a form of discrimination that can’t be helped.

Social stereotypes and discrimination

It could argued that social stereotypes are less of a big deal, unless they’re spiteful or disrespectful. This could be labelled xenophobia or racism, rather than stereotyping, and there’s not much of an argument against this being a terrible thing that needs to be rid from society.

But, what about supposedly ‘friendly’ or ‘amusing’ social stereotypes? The fact that an IT worker is shy and introverted or that a long blonde-haired surfer from Miami is always relaxed. Are these stereotypes more harmless? Perhaps, in the sense that they are less likely to offend people. But there’s an argument that these stereotypes can limit people from reaching their true potential if people start to believe them about themselves.

What about the belief that people living in trailer parks are lazy and uneducated? In a professional setting, it’s probably illegal to stereotype this way in a job interview. But it could be just as harmful in a social setting, especially if people believe this about themselves.

As Henry Ford famous said “Whether you think you can or you think you can’t, you’re probably right.” A negative self-stereotype will lead to more people thinking they can’t, limiting their potential to do great things in this life.

The best way to ignore self-stereotypes is to be aware of them – then do everything you can to prove them wrong. It’s a great strategy for dealing with stereotypes of other people too.

What happens when you meet someone who works in IT support in Miami. Are they geeky or are they lazy? Probably you’ll make your own mind up when you meet them…Perhaps we should do this whenever we meet anyone.

05 Mar 2018

The Future of Jobs in IT find more about Managed IT services Miami and IT consulting in Miami

Back in the early 90s, the idea that computerization would begin to affect people’s jobs stopped becoming fantasy and started to become a real problem that people would have to think about.

It affected low-paid manual workers first, with those employed to work on production lines being the first to suffer. It turned out robots were more productive at tasks such as sticking labels or lids on packaging.

Soon enough, even more advanced jobs began to be threatened. We’re starting to see self-checkouts replace retail staff, for example.

And it’s only going to get worse. There’s even talk of ‘smart contract’ technology being utilized in the blockchain eventually replacing lawyers. Whether or not you believe a world without lawyers is a wonderful thing, this illustrates the growing threat of computerization rather well. Being a lawyer has been judged by society as one of the top prestigious job after all.

So, what about jobs in IT?

On first glance, jobs in IT may be one of the safest from the threat of computerization. They’re the ones programming and correcting the computers, after all. But is that the case? It could actually be argued that IT workers are actually among the most threatened of their jobs being made redundant – but also that they are in the best position to prevent this from happening.

The key for these individuals is to keep up-to-date with new trends. They have to learn skills, while mastering new hardware and software in order to remain relevant. Just as an IT expert who has mastered the first edition of the Apple Mac wouldn’t be much use today, an individual who knew everything there was to know about today’s equipment wouldn’t be worth hiring in ten years’ time – unless they updated their skills.

There are few positions where your knowledge has remain up-to-date as much as IT expert. Interestingly, ‘lawyer’ is one of the few jobs where this is required.

The growth of IT jobs

Thankfully, demand for IT jobs continues to grow across the world. As we become increasingly reliant on technology, we became increasingly in need of people who can explain how it works – and fix it when things go wrong. It’s resulted in parts of the world that you never would have imagined becoming ‘tech hubs’. If you’re after companies that provide managed IT services, Miami could now be a great place to look. Barcelona is forming its own base of tech-friendly startups as well. With these blazing hot party cities turning into tech hubs, the stereotype of IT workers not liking to go outside and socialize is slowly melting.

How to survive a career in IT

The road has been laid out. If you want a long and prestigious career in IT, the world has essentially become your oyster. You could chase a career in tech support or IT consulting in Miami. In order to benefit from this globalization fully, you’ll need to keep up to date with the latest trends. Many professionals would agree that this is a fair trade.

28 Feb 2018

Starting a Business IT support in Miami and Managed IT service Miami

The city of Miami may be thought of primarily as the home of sun, sea, surf, and luxurious living, but there are plenty of ‘non-glamorous’ industries that are thriving in this part of the world as well.

In fact, Miami may well be one of the better parts of the United States to start a business, whatever field you choose to go in.

The city has a thriving economy, largely due to the high numbers of tourist that visit the city each year. The spending power of both the tourists and the locals in Miami is also likely to be significantly higher than the average city, as it is an expensive place to live and the ‘glamorous’ industries that exist here to tend to attract wealthy high-rollers.

If you’re running a business that sells goods or services in the city of Miami, you could expect your profit margins to be high. Plus, you’ll get to enjoy living in one of the most fun areas of the world.

Miami as a Tech Hub

Although it’s not as famous as Silicon Valley, Miami is becoming somewhat of a tech hub. There are several innovative businesses that have been launched from this city in recent years, while many of the world’s largest tech companies have bases here.

This is good news if you’re a tech entrepreneur or have dreams of being one. Being based in a tech hotspot and being able to network with like-minded professionals has historically proven very useful for people in this field. Perhaps you have basic tech skills and you’re looking for a low-end employed job? There are lots of job in IT support in Miami, while computer repair and web design jobs are in abundance too. Alternatively, if you’re running any sort of corporate business and you’re looking for Managed IT service Miami is one of the better places to be too.

The longer that Miami maintains its reputation as a tech hub, the more tech-minded entrepreneurs will flock to this city. This is the way that other hubs of this nature grew in stature.

Perhaps the only holding back a large number of entrepreneurs from migrating to this part of the world are the living costs. The demand to live in Miami is such that rental costs are unlikely to drop anytime soon. Perhaps the business advantages of being surrounded by like-minded companies might one day justify the extra expense.  

Miami as a Destination for Career Advancement

Career advancement can be difficult in a small town where there aren’t many jobs, nor opportunities for the business you’re working for to grow. In a huge city like Miami, that simply isn’t the case. More than 450,000 people live in this part of the world, according to 2016 figures. Some 15.5 million people visited the city that year, according to local tourism figures. This city really is your oyster, when it comes to expanding your business or advancing your employed career. The only thing that holds you back is your imagination.

The best IT support in Miami and Networks service Miami for your business. Give us a call and we can explain how our IT support package is right for you.

19 Feb 2018

What to Do About Ransomware IT support in Miami

There has been a real uptick in the amount of ransomware going around the internet these days. In 2016, the FBI reported that ransomware amounted to a $1-billion source of revenue for those criminally minded people who produce it. What is ransomware, your mind wander? Ransomware is any sort of software downloaded to your network that blocks access to files or information on the network until a sum of money is paid. It is essentially digital extortion.
The threat of ransomware affects every company or site that regularly engages with, with companies that store critical data online at particular risk. This makes sense, given the criminals will go after the companies or organizations with the most volume of critical data available. However, any business operating in the digital space needs to be wary of ransomware as a daily threat because if they simply go along with conventional malware protection software it might not be enough.
Managed IT service Miami companies have devoted immense time and money to building security software to prevent ransomware from infiltrating networks. Here are two advisable methods that all managed service providers should incorporate into their work for all clients:
  1. Utilize Multi-Layered Endpoint Security
The most effective way to prevent infection is by keeping everything out in the first place. While it might sound easy, it really is nothing of the sort. The most effective way to keep software criminals out is by focusing on the end-point security components of your site management, specifically phishing. Phishing is when a suspicious email – that looks like a professional company email – is sent to another company asking for information about passwords and other private information. The cycle with phishing is usually before two days are up, so you really can’t let anything linger in the web browser by relying on a blacklist.
  1. Backup Disaster Recovery
Sometimes security is compromised. If your defenses have been breached, the best thing to do is have a fully fleshed out plan B. This should include a cloud-based backup recovery system for all the customer’s encrypted data. The best way to do so is to run a backup on the files from a day preceding the ransomware attack. A cloud-based application will make this possible at all times so that you are not limited to a single system and can set up data retrieval to run continuously. This eliminates the risk of lost or stolen data and allows the IT support team to focus more on potential incoming threats.
These are the two most important backend security measures that should be employed by an IT support in Miami company in 2018. Without the vigilant attention to all manner of communication going on between your collection of networks and others, it is only a matter of time before ransomware will hit. When it does, you need to be prepared for it by having the most effective IT solutions running on your networks.
The best IT support in Miami and Networks service Miami for your business. Give us a call and we can explain how our IT support package is right for you.
11 Feb 2018

3 Reasons Why Hiring an IT Consultant is Good for Your Business

The business landscape in Miami is defined by companies operating at the vanguard of digital technology. How do they keep pace? By engaging with an excellent team of in-house or consultant IT support. While it might not be within your company’s budget to hire an exclusive in-house team, you can still benefit from all the same optimization initiatives by investing in some of the best IT consulting Miami has to offer. A variety of packages are available today that make it possible for small and medium sized businesses to benefit from an IT consultant visit or outsourcing some IT work to help build up the technical infrastructure of the company.

Here are three reasons why your company would benefit from hiring a local, Miami-based IT consulting firm:

You Get Actionable Insight, Not A Dysfunctional Product.
A lot of IT service providers can talk the talk but cannot walk the walk. A service provider is probably going to try and sell your company a package that is unnecessarily complicated and thus not tailored to the goals if your company. Such an approach is so common that business owners may be under the erroneous assumption they need to buy a fancy package to benefit from IT support. The opposite is true of a consultant, who will always look squarely at efficiency and make recommendations with that in mind. This might even mean recommending you change service providers, buy a new router, or make a transition to a CRM that is affordable and intuitive.

Consultants Save You Time.
A business with a functional IT team is one in which everyone is operating at peak performance. That means, of course, that when little troubleshooting issues come up, no one has the time to fix them. So, what happens when something goes wrong with the router or the network? No one will have the time or expertise to figure that one out. By outsourcing the work to an IT professional, you can save the time otherwise spent trying to fix it in-house.

Affordable Rates.
The fact of the matter is that smaller companies do not require an IT staff to manage their systems. What they do need is an expert on call who can come in and fix issues when they occur without charging a yearly salary to do so. The hourly-wage given to an IT consultant is vastly more economical than any other option.

These are the most important reasons why your company should take the plunge and invest in some IT support. After a consultant’s visit you will have a clear picture of what needs to be fixed in your online operations, and how soon you will be able to fix it (based on budget and resource allocation). This peace of mind is worth a small investment because not only are you investing in the everyday functionality of your business – you are staking a claim on the future efficiency of your business.

05 Feb 2018

Managed IT Service Software

A lot of new products and services get offered up in the IT industry every day. Companies come and go with various packages claiming to solve all your company’s technical issues, whether it is data storage, security encryption, server set-up and maintenance, and so much more. All manner of solutions can be offered in a package deal claiming to have the expertise you need – but how do they know what you need before consulting with you?

While some of these managed IT service software packages are too good to be true, there are some fundamental services that you can expect to receive when working with an IT support firm. These services are:

Access to the Cloud
Cloud service management means you can work remotely and share information across all channels within your overall business network. The cloud is an effect management tool because it encourages transparency and makes it easier to track task completion from start to finish. IT companies today have integrated cloud computing into their networks because it offers them a technical benefit as well: namely, the opportunity to store huge amounts of data important to the company on networks with better encryption and security than a conventional network plugged directly into the system. It also allows them to monitor most (if not all) the companies internet interactions from one central source rather than dealing with dispersed networks coming from different routers.

Identity and Access Management
The hierarchical levels of a conventional office environment are pulled away with identity services that make it easy for all employees to access the information they need; in the moment they need it. Access management dovetails nicely with the cloud network structure because it creates a structure, which all employees have access to, of signing in and submitting work in an observable space for those who give access permission.

A Customer Service Component
The ability to engage with customer support and sales via a complete IT package has become the norm. It is much easier for e-commerce clients to use a managed IT service software than to operate concurrent platforms – one for internal operations and one for external operations. Customer service support may come in the form of a chatbot app on the home page that deals with initial leads. The service extends to IT companies themselves in the form of a 24/7 phone line in case something has gone wrong with your networks overnight.

Automation of Tasks
Another component of managed IT service software in 2018 is the ability to automate tasks that would otherwise have required countless hours. Think of the potential time saved if an algorithm could do basic arithmetic and run data analysis on major analytical issues in your business. Automation can also mean co-ordinating communications across the CRM and email platforms to ensure transparency – work which otherwise would have been done manually. While menial data analysis is one service, there is also the ability to automate updates so that your platforms remains optimized going forward.

These are some of the main features of a managed IT service software that could make the significant difference for your business’ competitive advantage.

29 Jan 2018

Why Businesses Need Improved IT Support

Are you a business looking for IT support in Miami? Have you considered all the ways in which IT may be helpful to you? There are several different areas in which your website our company can benefit from improved IT support, relating to customer service; effective data retention and storage, and security. It is true that some businesses have yet to harness the full potential of new technologies available on the market today, but the threat of malware or technological breakdown is too real to overlook. Today there are many companies offering affordable packages aimed at the small and midsize business.

Here are some examples illustrating why you might need IT support:

Technological Issues Abound
The amount of money spent on infrastructure reliability might seem like a lot to your bottom line – but is it doing its job effectively day in and day out? Any system failure that cannot be fixed within hours is going to have a detrimental impact on your productivity. The risk of unplanned downtime is compounded when you are not vigilant with your IT maintenance. The first step is to hire an IT consultancy firm isolate which problem areas are most acute, and proceed from there with finding solutions.

Do You Use the Cloud?
The cloud is only one of many innovative IT products that businesses today can use to improve efficiency and leverage profits. There are potentially countless infrastructural systems you are not using that could save you time and money. Investing in proper IT support means you get the foresight included in the package. Any new software that may prevent virus scams or security issues will instantly be adopted for you so that you don’t have to worry any longer.

Insufficient Synchronization
The main issue with productivity these days is as much to do with technical issues as a lack of synchronization. You want everyone in the company to be able to communicate seamlessly without hassle, and an IT support team can help make such a network function for your business. Getting a CRM is an excellent step forward in synchronizing your team. However, if left to its own devices, problems will abound.

Hacking or Stolen Information
The perennial issue is defending your confidential information from hackers and malware. Small and medium sized businesses are often targets for the very reason that they don’t have sufficient security software installed or carry out adequate maintenance. A ransomware invasion need only happen once to really through your business in a tailspin, and a lack of IT infrastructure is only making such an occasion more possible.

The complex interrelation of so many different software and digital systems makes it more imperative now than ever to grab a hold of your internal operational procedures. Businesses in Miami should stay on top of these challenges and get the IT support they need, otherwise they will lag behind competitors in operational cost and efficiency measurements – not to mention expose themselves to unnecessary risks online.

14 Dec 2017


Today we get a phone call reporting error codes on a computer.

All computers in your work workplace have an important task to do but this one specifically has an even more important task for this account of ours. This computer is used to take X-rays. Without the computer there is no way to get these X-rays done for their patients. Low on resources, we still have to give it a try to find out what we can do to repair it. The simple fact that these computers even give off error codes is amazing. Any information given to the troubleshooter is helpful. Once we looked up what these error codes were, it was simply a matter of time before we figured it out. The error pointed us to troubleshoot the memory. When we looked into the memory, we noticed that there was a difference in the memory modules installed. We keep the memory modules that contained the most amount and removed the rest. Once we reconnected it, the computer powered on without any problems and we can get some X-rays done now, finally.

Some computers don’t even show error codes and make the troubleshooting even harder. Thankfully, DELL included that in their design and the troubleshooting was easy, this time.

26 Oct 2017

Windows 7 Pro

Today we get a call from one of our accounts on a maintenance contract, complaining that a computer was not starting up. The user is a remote user and she asked her coworkers to check on the computer for her. They were equally stumped when they saw a black screen with white letters. Any user sees anything that they are either not expecting or don’t recognize and they start to troubleshoot but this time it was beyond their knowledge and had to call in the IT Support team at iTNETWORX. 

This case was one of a few lucky cases for us. The symptoms are bad but the fix was easy and painless. 

The symptoms were described as:

  1. The computer is broken
  2. The computer has a black screen
  3. The computer won’t start
  4. The computer doesn’t work. 

To any IT Manager, those words make them pull their hair out and we almost did that until they sent us a photo of what their screen said. They were panicked but we were relieved because that error showed that the computer still has life and all we need is a quick startup repair and it may fix the problem. 

Thankfully, iTNETWORX arrives prepared for battle. With a Windows 7 x64 Repair Disk in hand, we were able to solve the problem in record time. We expected the worst but any troubleshooter knows to try the simple things first. In a few minutes, the problem was solved and the computer started up quickly. The user was advised and she was able to log in and get her work done. 

Very few times do we get this lucky. Many times we hear those same symptoms and we later find out that we truly do have a dead computer in our hands and we then have to scramble for a new one but not this time. 

iTNETWORX saved the day and on to the next service call in the area.