IT Support

IT SUPPORT IN MIAMI

GET INSTANT RESPONSE TIMES TO YOUR IT SUPPORT NEEDS. COUNT ON iT MIAMI CORPORATION.

305-900-2601

WHAT CAN YOU EXPECT WITH OUR IT SUPPORT SERVICE?

If you’re constantly experiencing computer problems but cannot afford to hire a full time IT Support professional, outsourcing your IT Support services will dramatically improve productivity in your workplace at a fraction of the cost!

Here is what you’ll get when you sign up for IT Support services with iT MIAMI Corporation:

RESPONSE

Computer problems happen. It is normal. Are you going to sit around and wait for your IT technician to show up or even worse; fill out an annoying support ticket? With our IT Support services, you can get in contact with someone right away with our lightning fast remote IT support service.

HELPDESK

No need to worry, helpdesk service is here. All of your employees will have access to our helpdesk service with our IT Support Service Agreement. Quick questions or complicated situations; we are there to help. Users need help with their computers at times and they have us here for support.

TUNE UP

Not all computers are created equal. With our IT Support Service Agreement, we perform an optimization of your computers. Removing certain programs/services from bogging down your computer plus a few other tweaks that make that computer perform like new again!

CHAT

Need IT Support service but hate being on the phone? With multiple ways of getting in contact with us like text, email or chat right off your computer, we make it easy to get the IT Support Service you need. Whatever method you prefer, we are right there with you.

GIVE US A CALL FOR YOUR FREE QUOTE: 305-900-2601

WHAT HAPPENS AFTER YOU SIGN UP FOR IT SUPPORT SERVICES?

When you sign up for IT Support Services, a thorough walk-thru of the property and its entire computing environment is a must. This gives us powerful insight on your internal network; knowing what it looks like and how it is built is an advantage that we want to have. When things go wrong, having a visual of the network makes a large difference in troubleshooting.

    • Speed testing is also done at certain points of the computing environment for both WIRED and WIRELESS.
  • Computer’s resources are also checked and if repairs, upgrades or optimization can be done. This will help you take full advantage of the power that your current computers have. This is cheaper and faster than buying new ones in most cases.

When you sign up for IT Support Services, each computer will get an installation of TeamViewer for immediate remote assistance and (if purchased) Symantec Endpoint Protection for antivirus. Also, the whole computing environment gets a complete analysis so we can design a total backup solution to your important data.

  • TeamViewer is the program that we use to remotely log into the computers when assistance is needed. We will have remote access to the computers and servers for continuous monitoring and immediate support if needed. Instead of having to wait for hours or days for a technician, our remote support is instant. This will save you time and get you back online.
  • Symantec Endpoint Protection is the antivirus that we use. Lightweight, intuitive and powerful, this antivirus will be monitored and updated remotely for the protection of your computers (optional).
  • Carbonite Cloud Backup Solution. If your computer(s)/server(s) become inoperable, how are you going to recover your critical data? Backups are just like insurance. You don’t want to be in a situation that you must resort to restoring from your backup but it is there if you need it. When things go wrong, your backups have you covered. Critical data; restored. Network services; restored. Back to business as usual. IT Support Services.

WITH iT MIAMI CORPORATION – IT SUPPORT SERVICES:

WE: PROVIDE | PROTECT | PREVENT

YOU: PROCEED | PRODUCE | PROFIT

We’re just a phone call or email away. Our team can offer you a wide range of expertise:

ON-SITE AND REMOTE SUPPORT

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.

ANTIVIRUS, BACKUP, AND SECURITY

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.

IT INVENTORY AND TRACKING

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. You won’t have to worry about where your machines are.

WORKSTATION UPGRADES AND REPLACEMENTS

We’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.

HARNESSING TECHNOLOGY FOR RESULTS YOU CAN SEE