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IT Support
Downloads

Download our remote support tools and monitoring agents for your computers. These tools allow us to provide fast, efficient support for your business.

Windows Support Agent
For Windows 10/11 computers and servers
  • Remote support capabilities
  • 24/7 monitoring and alerts
  • Automatic patch management
  • Antivirus protection

Requires administrator privileges to install

Mac Support Agent
For macOS computers (Intel and Apple Silicon)
  • Remote support capabilities
  • 24/7 monitoring and alerts
  • Automatic software updates
  • Security monitoring

Compatible with macOS 10.15 and later

Installation Guide

1

Download

Click the download button above for your operating system (Windows or Mac).

2

Install

Run the installer and follow the on-screen instructions. Administrator access required.

3

Done!

The agent will connect automatically. We can now provide remote support when needed.

Need Help Installing?

Our support team is here to help you get set up.

Call Us

(305) 900-2601

Mon-Fri Business Hours